Accessibility Statement – Lyreco Webshop

Lyreco Group is committed to ensuring the accessibility of its digital services. Our objective is to guarantee that all users can access and use the Lyreco Webshop on equal terms – including those relying on assistive technologies.

Measures to Promote Accessibility

• Accessibility is incorporated into our internal policies
• Our staff receives ongoing training on accessibility
• We define clear accessibility objectives and responsibilities
• We apply formal quality assurance methods to support accessibility

Accessibility Status

The Lyreco Webshop is partially compliant with the WCAG 2.2 Level AA standard. This means that some parts of the content do not yet fully meet the accessibility requirements. We are continuously working to improve the webshop and address identified deficiencies.

Known Accessibility Limitations

The following limitations may currently affect the website:

• Keyboard focus is not always clearly visible
• A "Skip to content" link is missing
• Some images may lack alternative (alt) text
• Cookie banners may not be fully accessible
• Heading levels may be inconsistently applied
• Some elements may have insufficient color contrast with the background

These limitations are being resolved progressively in connection with ongoing updates and redesigns of the webshop.

Technologies Supporting Accessibility

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are used to ensure compatibility with accessibility standards.

If You Encounter an Accessibility Issue

If you notice an accessibility-related issue in our webshop, you can report it to us via email at:

• accessibility@lyreco.com

Please include the following information in your message:

• A description of the issue
• The URL of the page where the issue occurred

We aim to respond to all accessibility-related feedback as soon as possible, and no later than 15 business days from receipt.

By submitting your complaint and providing your email address, you consent to the processing of your personal data by Lyreco Group for the purpose of responding to your accessibility-related request, in accordance with the General Data Protection Regulation (GDPR).

Accessibility Supervision in Finland

If you are not satisfied with our response, you may submit an accessibility monitoring request to the relevant supervisory authority in Finland:

Accessibility Supervisory Authority

www.saavutettavuusvaatimukset.fi/en