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Warranties for Mousetrapper to Zebra
|
Accessories |
On Site Warranty |
1 year |
+46 (0)8-12212440 |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Mice |
On Site Warranty |
2 years |
+46 (0)8-12212440 |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Steel Storage |
Dead on Arrival Warranty |
30 days |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number |
|
Off Site Warranty |
12 months |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services with Serial Number, account number and order number. Either replacement parts or an engineer will be sent out; alternatively depending on the nature of the issue exchange and return may be authorised.
|
|
2 way radio |
Off Site Warranty |
1 year |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Vacuum cleaners |
Off Site Warranty |
1 year |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Projection Screens |
Off Site Warranty |
1 year |
0845 658 6600 (UK and Ireland) |
Contact Nobo customer services who will arrange a return/exchange. |
|
Chairs - Regular |
Dead on Arrival 48 hours Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
On Site Warranty |
5 years |
08000 858585 (UK) 1850 882276 (IRE)
|
Contact Lyreco customer services with Serial Number, account number and order number. Either replacement parts or an engineer will be sent out; alternatively depending on the nature of the issue exchange and return may be authorised.
|
|
Chairs - Physio |
Dead on Arrival 48 hours Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
On Site Warranty |
10 years for 8 hour use, 5 years for 24 hour use |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services with Serial Number, account number and order number. Either replacement parts or an engineer will be sent out; alternatively depending on the nature of the issue exchange and return may be authorised. |
|
Consumables/Accessories |
Faulty Replacement |
1 year |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return or return only. Serial Number, account number and order number needed. |
|
Manufacturers Warranty |
3 months from date of purchase |
01753 819848 (UK) |
Any damage caused to a machine would have to be claimed via manufacturers of the machines warranty. Contact OKI and the machine will be repaired (on / off site will be advised - machine specific) If the machine is out of warranty or no warranty has been purchased, please still contact the helpline and OKI will offer standard troubleshooting over the telephone but if the problem cannot be rectified, OKI will advise cost of repairs / call out or give details of a local Service Agent in the area. |
|
Projectors |
Dead on Arrival Warranty |
14 days replacement |
01923 691865 (UK) |
Contact Optoma Direct with serial number and proof of purchase. |
|
On Site Warranty - it is Hot Swap. |
3 years |
01923 691865 (UK) |
Contact Optoma Direct with serial number and proof of purchase. |
|
Phones |
Off Site Warranty |
1 year |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
High Security Key Cabinets |
Dead on Arrival |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Consumables/Accessories |
Faulty Replacement |
1 year |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Manufacturers Warranty |
12 months from date of purchase |
0844 4 992 992 (UK) |
Any damage caused to a machine would have to be claimed via manufacturers of the machines warranty. Contact Pitney Bowes and the machine will be repaired (on / off site will be advised - machine specific) If the machine is out of warranty or no warranty has been purchased, please still contact the helpline and Pitney Bowes will offer standard troubleshooting over the telephone but if the problem cannot be rectified, Pitney Bowes will advise cost of repairs / call out or give details of a local Service Agent in the area. |
|
Digital Dictation and Transcription |
Dead on Arrival Warranty |
30 days replacement |
0207 660 2739 (UK) 1 605 8384 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
6 months |
Contact Phillips technical support line where the problem will be diagnosed and action advised. |
|
Analogue Dictation and Transcription |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
6 months |
01892 668401 (UK) |
Contact Phillips technical support line where the problem will be diagnosed and action advised. |
|
Fax Machines |
Off Site Warranty |
1 year |
0845 9003151 (UK) |
Contact Philips technical support line where the problem will be diagnosed and action advised.
|
|
Projectors |
Dead on Arrival |
29 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
On Site Warranty |
1 year |
0845 9003151 (UK) |
Contact Philips technical support line, following telephone diagnostics the machine will be replaced. Serial number and proof of purchased needed. |
|
Telephone Headsets and Amplifiers |
Dead on Arrival Warranty |
28 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
1 year |
0800 410014 (UK) 1800 551896 (IRE) |
Contact Philips directly to arrange replacement or repair. |
|
Safes |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
On Site Warranty |
1-2 years |
0151 944 6444 (UK) |
Contact Phoenix Customer Services who will arrange for a local locksmith to visit and fix the safe. If it is not fixed, Phoenix will return and exchange. All Fire Safes are also covered by an additional “Free Lifetime After The Fire Replacement Warranty”. |
|
Safe SS0723E |
On Site Warranty |
12 months warranty |
0151 944 6444 (UK) |
Contact Phoenix Customer Services who will arrange for a local locksmith to visit and fix the safe. If it is not fixed, Phoenix will return and exchange. All Fire Safes are also covered by an additional “Free Lifetime After The Fire Replacement Warranty”. |
|
Safe: KS0001C & KS0002C |
On Site Warranty |
Lifetime warranty |
0151 944 6444 (UK) |
|
Telephone Headsets and Amplifiers |
Dead on Arrival Warranty |
14 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
2 years |
0800 410014 (UK) |
Contact Plantronics directly to arrange replacement or repair. |
|
Conference Phone |
Off Site Warranty |
1 year |
08000 858585 (UK) 1850 882276 (IRE) |
|
|
Chairs - Regular |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for return. Repair or replace only. Serial Number, account number and order number needed. |
|
On Site Warranty |
2 years |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed.
|
|
Electrical Staplers |
Repair/Replace |
2-5 years |
0845 6781801 (UK) |
Customer will be referred to our warranty centre where the product will be checked for repair or replacement. Proof of purchase will be requested.
|
|
Safes |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
3 years |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. |
|
Staplers & Punches |
Repair/Replace |
2-5 years |
0845 6781801 (UK) |
Customer will be referred to our warranty centre where the product will be checked for repair or replacement. Proof of purchase will be requested. |
|
Shredders: STYLE+ |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
2 years machine, 3 years cutter warranty |
0845 658 6600 (UK) |
Contact Acco service and helpdesk. Following physical diagnosis of the fault, either a replacement will be supplied (FOC) or a repair will be organised (maybe chargeable depending on nature of fault). Serial Number and Proof of Purchase required. |
|
Shredders: Auto+ |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
2 years machine warranty, Cutter warranty: 60x - 5 years, 100x & 100M - 7 years, 200x - 10 years, 300x & 300M -15 years, 500M - 20 years |
0845 658 6600 (UK) |
Contact Acco service and helpdesk. Following physical diagnosis of the fault, either a replacement will be supplied (FOC) or a repair will be organised (maybe chargeable depending on nature of fault). Serial Number and Proof of Purchase required. |
|
PROSTYLE+, REM723, REM820, REX1023 |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
2 years machine, 7 years cutter warranty |
0845 658 6600 (UK) |
Contact Acco service and helpdesk. Following physical diagnosis of the fault, either a replacement will be supplied (FOC) or a repair will be organised (maybe chargeable depending on nature of fault). Serial Number and Proof of Purchase required. |
|
Shredders: RDS2250, RDX1850, RDX2070, RDM1150, RLS32, RLX20, RLM11, RLWS35, RLWX25 |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
2 years machine 20 years cutter |
0845 658 6600 (UK) |
Contact Acco service and helpdesk. Following physical diagnosis of the fault, either a replacement will be supplied (FOC) or a repair will be organised (maybe chargeable depending on nature of fault). Serial Number and Proof of Purchase required. |
|
Shredders: RSX1630, RSS2030, RSM1130 |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
2 years machine 10 years cutter |
0845 658 6600 (UK) |
Contact Acco service and helpdesk. Following physical diagnosis of the fault, either a replacement will be supplied (FOC) or a repair will be organised (maybe chargeable depending on nature of fault). Serial Number and Proof of Purchase required. |
|
Staplers & Punches |
Off Site Warranty |
5 years |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Printer |
On Site Warranty |
1 year on site or return to base (at Ricoh discretion) |
03301230311 (UK) 1890 202 900 (IRE) |
Contact Ricoh directly and go through the standard warranty procedure for the specific model. |
|
Laser Toner Consumables |
Faulty Replacement |
2 years |
020 3608 8819 (UK) 0169 71056 (IRE) |
Notify Ricoh of the warrantee claim by the Ricoh customer services number |
|
Damage to Machine |
Covered by machine warranty |
0203 608 8819 (UK) 0169 71056 (IRE) |
Any damage caused to a machine would have to be claimed via manufacturers of the machines warranty, Contact Ricoh directly and the machine will be repaired (on/off site will be advised - machine specific). If the machine is out of warranty or no warranty has been purchased, please still contact the helpline, Ricoh will then offer standard troubleshooting over the telephone but if the problem cannot be rectified, Ricoh will advise cost of repairs/call out or give details of a local Service Agent in the area. |
|
Toasters & Kettles |
Off Site Warranty |
1 year |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Money counters / Counterfeit detectors / clocking in machine |
On Site Warranty |
3 years |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services with Serial Number, account number and order number. Either replacement parts or an assistance over the phone; alternatively depending on the nature of the issue exchange and return may be authorised. |
|
Laptops/ Notebooks |
In Warranty |
2 years |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services. Serial Number, account number and order number needed. |
|
Tablets |
Dead on Arrival |
14 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
2 years |
0330 7267864 |
Contact Samsung support centre providing the serial number and model number of the tablet. If it is a 3G tablet an IMEI number will also need to be provided. Troubleshooting may be completed over the phone or a repair will be organised. |
|
Ink & Laser Consumables |
Factory Defect |
90 days from Date of Purchase |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed, proof of purchase, printer consumables report. |
|
Damage to Machine |
Covered by machine warranty |
0330 726 7864 (UK) 0818 717100 (IRE) |
Any damage caused to a machine would have to be claimed via manufacturers of the machines warranty. Contact Samsung and the machine will be repaired (on / off site will be advised - machine specific) If the machine is out of warranty or no warranty has been purchased, please still contact the helpline and Samsung will offer standard troubleshooting over the telephone but if the problem cannot be rectified, Samsung will advise cost of repairs/call out or give details of a local Service Agent in the area. |
|
Accessories |
In Warranty |
2 years |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services. Serial Number, account number and order number needed. |
|
Conference Systems |
In Warranty |
2 years |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services. Serial Number, account number and order number needed. |
|
Speakers & Headphones |
In Warranty |
1 year |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services. Serial Number, account number and order number needed. |
|
Calculators/Cash Registers |
12 Month Warranty |
12 months |
0870 738 0000 (UK) |
Contact Sharp services directly, providing model number and proof of purchase and you will be given help and advice. If the product needs to be returned for repair you will be given details then on how to return it. |
|
Satnav HD Dash Cam |
Manufacturers Warranty |
1 Year |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Keyfolios/ Tablet/ Moblie accessories |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
2 Year Warranty |
0207 744 0330 (UK) |
Contact Targus directly and go through standard warranty proceedure. |
|
Laptop Cases/ Bags |
Deffective on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
Limited Lifetime Warranty |
0207 744 0330 (UK) |
Contact Targus directly and go through standard warranty procedure. |
|
Sound System |
Manufacturers Warranty |
3 years (Registered) |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return on faulty products. Serial Number, account number and order number needed. |
|
Memory Cards, USB Flash Drives & Hard Drives |
Faulty Replacement |
|
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return on faulty products. Account number and order number needed. |
|
Keyboards & Mice |
Off Site Warranty |
2 years |
www.trust.com/support |
Need to contact Trust directlry if the product becomes faulty in any way. |
|
Clocks |
Dead on Arrival Warranty |
30 days replacement |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. Serial Number, account number and order number needed. |
|
Off Site Warranty |
2 years |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services for exchange and return only. |
|
External Hard Drives |
Off Site Warranty |
24 Months |
0800 3883 2222 (UK) |
Verbatim warrants this product to be free from defects in material and workmanship for a period of 2 years from the date of original purchase. This warranty excludes batteries. If this product is found to be defective within the warranty period, it will be replaced at no cost to you. You may return it with your original receipt to the place of purchase or contact Verbatim. |
|
USB Drives |
Off Site Warranty |
24 Months |
0800 3883 2222 (UK) |
Verbatim warrants this product to be free from defects in material and workmanship for a period of 2 years from the date of original purchase. This warranty excludes batteries. If this product is found to be defective within the warranty period, it will be replaced at no cost to you. You may return it with your original receipt to the place of purchase or contact Verbatim. |
|
Keyboards |
Off Site Warranty |
3 years |
01708 688652 (UK) |
Contact Wedo’s service company to explain the problem. You will be given a repair number which must be stated on front of the package when returning the scale. Serial no, copy of invoice or delivery note and description of the problem required. The scale should be returned to the following address then: WEDO Scale Repair, T29/MTD Group Distribution Centre, Stapleford Airfield, Abridge, Romford, RM4 1SJ |
|
Faulty Replacement |
2 years |
0800 3883 2222 (UK) |
||
|
Tablet Cases |
Faulty Replacement |
2 years |
0800 3883 2222 (UK) |
|
Briefcases/ Backpacks |
Off Site Warranty or Faulty Replacement |
25 Months |
0116 234 4602 (UK) |
Verbatim warrants this product to be free from defects in material and workmanship for a period of 3 years from the date of original purchase. If this product is found to be defective within the warranty period, it will be repaired or replaced at no cost to you. You may return it with your original receipt to the place of purchase or contact Wenger. |
|
Toner Consumables |
Defective/Faulty replacement |
90 days |
0870 900 5501 (UK & IRE) |
All warranty claims must be made by the End-customer contacting directly the European Xerox OFFICE Welcome Support Centre (WSC) Helpdesk - Proof of purchase may be required |
|
Conference Systems |
In Warranty |
2 years |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services. Serial Number, account number and order number needed. |
|
Scanners |
In Warranty |
1 year |
08000 858585 (UK) 1850 882276 (IRE) |
Contact Lyreco customer services. Serial Number, account number and order number needed. |
