Lyreco partners & stakeholders
Engaging our stakeholders over the long-term in our Corporate Responsibility strategy and actions is essential to reach our sustainability goals and to support continuous improvement accross all of our activities.
Our customers
We implemented an omni-channel Customer Service that strives to meet our customers' expectations. As a result of these interactions, we have identified social and environmental responsibility as one of the main concerns shared by our customers.
The close cooperation between MTU and Lyreco is enabling smooth processing, lean processes and sustainable products. Having this in mind, I would like to encourage everyone to do their utmost to improve sustainability in their own companies.
Purchasing manager at MTU, 2018 Lyreco Germany Sustainability Award winner
Our suppliers
At Lyreco, we work in cooperation with our own brand suppliers through an international continuous improvement programme. This program emphasizes fair practices and the acceptance and respect of ethical rules. Working with us, our suppliers agree to comply with our Purchasing policy, our Code of Ethics, and our Audit process.
Sustainable Procurement Policy
Lyreco’s sustainable procurement practices are based not only on considerations regarding the sustainability performance of suppliers but also on the environmental and social performance of the products purchased and the maturity of the procurement processes. It is a risk-based approach, structured on several levels including:
- Mapping, identification and analysis of the main risks;
- Definition of the Sustainable Procurement Strategy;
- Evaluation and selection of suppliers and products according to their compliance with legislation on environmental protection and labour law, as well as their sustainability performance;
- Monitoring the performance of suppliers and products and raising awareness among supply chain partners about the importance of sustainability;
- Reporting on the results of the sustainable procurement progress & objectives.
Encourage responsible practices
We continuously strive to foster virtuous practices among our suppliers through our Supplier Day and awards and through our Sustainable Selection methodology.
We share information about sustainability with Lyreco on a regular basis and help each other progress in that area. We also work together to supply the relevant regions from the closest mills in order to minimise transport.
Director of UPM, paper supplier under the NEW FUTURE brand
Our logistics partners and suppliers
As one of the first distributors of workplace supplies across the world, we have a special responsibility to ensure that our logistics partners are in line with our environmental views. We do so by including sustainability clauses in our contracts, which allow us to develop continuous improvement projects with them, such as low-emission initiatives.
Beyond the business dimension of our partnership, working with Lyreco also supports our sustainability policy. Lyreco’s Corporate Responsibility is clearly an inspiration for the implementation of concrete actions such as the definition of Principado Code of Ethics and the development of our green fleet in Mexico.
CEO of Principado Mexico, Lyreco distributor partner since 2014
Working with trusted third parties
In the frame of our Corporate Sustainability, we work together with governments, legal authorities, and certification bodies to grant our customers a fair external point of view on our responsible policies. As an international distributor, we comply with local law in each country we operate in.
NGOs and local charity programmes
We aim to include better social and environmental practices in our activities and initiatives. Our employees are involved in local community programmes as well as in collaborative projects with social entreprises.
We also set up our own charity programme, Lyreco For Education, in partnership with the NGO Care, to help children and teenagers to access education all around the world.
Since 2010, thanks to Lyreco’s support, CARE has developed education projects in Brazil, Madagascar, Cambodia and now Ethiopia. Our common objective is to provide better quality education to increase student enrollment over the long term. Together, we have already achieved a lot!
Corporate Partnership Director, Care France
Continue reading
Audits in the Supply Chain: a re-inforced process
Sustainability: how we assess our suppliers
