lyreco riksha

Proximity

From your workplace supplies selection to delivery, we're here to help

People are at the heart of our business. We make sure that you receive all the support you need to create a great working environment for your employees.

With 8,000 sales advisers, customer service agents, logistics operators and delivery teams in 25 countries, Lyreco places human proximity, commitment, and expertise at the core of the customer experience.

Our geographical proximity guarantees that we understand local market needs, supporting you with tailored advice and customised products to enhance safety, well-being, productivity, and efficiency in your workplace.

a man with a headset

In-house customer care hubs

We know that you want to talk with someone who understands you, your culture, and your market. Someone you can trust and who can provide all the answers you need. 

That’s why all our customer care hubs, wherever we operate in Europe and Asia, are in our local head office. 

Delivery guy in green cap

Local logistics and delivery teams

Last but not least, we know it’s always great to see a familiar face at your door.

In most of the countries we operate in, we employ our own local delivery drivers who work their own individual routes so that you will have your parcel delivered by the same driver. Our Logistics and Delivery staff never fail to serve our customers

 

two people in ppe

Subject-matter experts and specialists

Many areas of the workplace environment require sharp expertise to meet complex regulations and employee needs. 

Our specialist teams provide tailored advice and customised products and solutions to enable you to make the best choices for your working environment, focusing on:

  1. Personal Protective Equipment
  2. Hygiene and Cleaning
  3. Ergonomics, Furniture, Office space arrangement
  4. Coffee solutions, in exclusive partnership with major premium coffee brands such as Nespresso Solutions