courier delivering package to woman

Lyreco couriers: delivery is more than just about dropping off packages

Imagine a world where delivery goes beyond parcels and pallets. Where handing over a package is all about building trust and creating a positive experience. Where couriers are not just anonymous delivery people, but professional and amenable brand ambassadors. 

We at Lyreco believe that making a delivery is so much more than just getting goods from point A to point B. It’s an opportunity to build relationships with customers.  

Questionnaire results confirm satisfaction with Lyreco couriers 

An independent survey of Lyreco customers conducted by our partner Staffino at the turn of 2023 yielded impressive results:  

98% of respondents said they were satisfied with the service provided by Lyreco couriers.  

This incredible figure is a clear sign of how dedicated and professional our delivery team is. Lyreco couriers go above and beyond for customers: 

  • Speed and reliability: Delivery is super-fast and always on time. 
  • Willingness and helpfulness: They’re always smiling and more than happy to help. 
  • Precision and professionalism: They will unload your delivery exactly where you need it. 

 

Read more about the questionnaire results 

 

At Lyreco, couriers are the unsung heroes who build the company’s reputation with every delivery they make and become an important part of a positive customer experience.  

 

And what do Lyreco couriers themselves make of all the great reviews they’re getting from customers? 

I can tell there’s a lot of positive feedback around. The customers know who I am and they’re happy to see me. Having regular customers means I’m treated like an old friend from Lyreco. 

Jakub
Courier at Lyreco Central Europe

It’s clear that customers are happy because they keep coming back for more. The principle’s simple: you get out of it what you put into it. 

Peter
Courier at Lyreco Central Europe

Lyreco couriers do a bit more than just deliver parcels. 

Their reliability and positivity make customers happier and help to build relationships that are based on trust and mutual respect.

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